Refund & Cancellation Policy

This policy explains refunds and cancellations for LearnixTa (learnixta.com), operated by LearnixTa Private Limited, Khammam, Telangana. It is published in compliance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

1. Current position — nothing to refund

LearnixTa is completely free to use. There is no account, no subscription, no checkout and no payment gateway on the Platform. We do not charge you, and we do not accept card, UPI, netbanking or bank payments for access.

Because no payment is ever collected, no refund or cancellation can arise, and there is nothing for you to cancel — the free daily limit (3 pathways per device every 24 hours) simply resets on its own.

2. Beware of anyone asking you to pay

If any person, page, agent, or reseller asks you to pay money for LearnixTa access, codes, or "unlocks", it is not us. We cannot refund money paid to a third party. Please report it immediately to info@learnixta.com so we can act.

3. If paid features are introduced in future

We may introduce paid features later. If we do, the price, what it includes, and the access period will be shown clearly before you pay, and the following rules will apply from that point:

• •Because digital access is delivered instantly, payments are non-refundable once the paid access has been used.
• •We will refund in full where: you were charged but access was never activated; you were charged twice for the same access; you were charged the wrong amount (we refund the difference); or a verified technical failure on our side prevented you from using what you paid for and we could not fix it in time.
• •We would not refund dissatisfaction with the guidance itself where the Platform worked as described (our content is guidance, and you are asked to verify it independently — please read our AI Disclaimer), or a later price drop or promotional offer.
• •There would be no auto-renewal without your clear, separate consent, and no cancellation or processing fee on refunds.

4. How a refund request would be handled

Email info@learnixta.com within 7 days of the payment with the payment reference/transaction ID, the contact details used, and a short description of the issue (screenshots help). We will acknowledge within 24 hours and respond within 5–7 working days. Approved refunds go back to the original payment method in line with Reserve Bank of India timelines, normally within 7–10 working days (bank timelines may vary).

5. Abuse

Refunds may be refused where we find misuse — for example, consuming paid content fully and then claiming a refund, chargeback abuse, or breach of our Terms (scraping, bypassing limits). This does not affect your statutory rights under the Consumer Protection Act, 2019.

6. Grievances and escalation

Questions and complaints: info@learnixta.com (Grievance Officer: [insert name] — acknowledgment within 24 hours, resolution within 15 days). If unresolved, you may approach the National Consumer Helpline (1915 / consumerhelpline.gov.in) or the appropriate consumer forum.